CETECOM GmbH / Holding
Im Teelbruch 116
45219 Essen, Germany

Phone: +49 (0) 20 54 / 95 19-0
Fax: +49 (0) 20 54 / 95 19-150


Registered: Amtsgericht Essen, Germany (Reg.-No.: HRB Essen 8984)

Chairman of the Supervisory Board: Reinhold Rüther

Managing Directors: Wilfried Klassmann (CEO), Jens Passe

VAT No.: DE 119671605



Data Privacy

Thank you for the interest you have shown in our website. Protecting your personal data and your privacy is particularly important to us and we want you to feel safe when visiting our website. Personal data which is collected when you visit our website is processed in accordance with data protection regulations. This data protection declaration does not apply to websites of other providers to which we provide links from our pages.

This website is operated by CETECOM GmbH (Im Teelbruch 116, 45219 Essen, Germany, “CETECOM”). CETECOM is the controller of your personal data in the meaning of Art. 4 no. 7 of the EU General Data Protection Regulation (“GDPR”).


Collecting and processing personal data

When you visit our website, we automatically record:

  • the name of your internet service provider
  • the website from which you have visited us
  • the sites you visit on our pages
  • the date and duration of your visit

We will use this information to improve our services and to make our website more user-friendly as well as for statistical and security purposes. We will not combine such data with personal data you may provide to us. We will delete log-files after seven days unless in case of suspicion of an illegal use of our website.

Further personal data is only processed if you provide it to us.

If you order from us, we will collect your name, address and email address to process your order and to communicate with you in connection with your order. If you order from us and pay electronically, we will also collect your credit card or other financial account information to process your order. In such case the collection and processing of your personal data is based on Art. 6 para. 1 (b) GDPR (necessary for the performance of a contract with you).

If you register for our newsletter, we process the personal data you provide to us at the registration for the purpose of sending you our newsletters. In such case the collection and processing of your personal data is based on your consent in accordance with Art. 6 para. 1 (a), 7 GDPR. You may opt out from the receipt of our newsletter by emailing us at

If you register for one of our webinars, we process the personal data you provide to us at the registration for the purpose of your participation at the webinar. In such case the collection and processing of your personal data is based on your consent in accordance with Art. 6 para. 1 (a), 7, 49 GDPR.


Using and sharing personal data and earmarking

Your personal data is used solely for the purpose of technical administration, processing your order, customer management, marketing (subject to your prior consent), and only to the extent necessary in each case.

Any personal data is only shared with public authorities and government organisations if stipulated by applicable law. In such case the sharing of your personal data is based on Art. 6 para. 1 (c) GDPR (necessary for compliance with a legal obligation).

We share your personal data with other CETECOM affiliates only if your inquiry concerns such affiliate. In such case the sharing of your personal data is based on Art. 6 para (1) (b) GDPR.

We may engage certain trusted third parties to perform functions and provide services to us. We may share your personal data with these third parties, but only for the purposes of performing these functions and providing such services and subject to the required data processing contracts. We ensure that in connection with the engagement of our service providers we comply with the provisions of Art. 28 GDPR. We engage only service providers who provide sufficient guarantees to implement appropriate technical and organizational measures in such a manner that the processing ensures the protection of your rights. We primarily engage service providers located within the European Economic Area. Should we engage service providers in third countries (i.e. located outside of the European Economic Area), we make sure that an adequate level of data protection is ensured at the recipient in accordance with Article 44 GDPR.

If you register for our newsletter, the personal data you provide to us at the registration (salutation, first name, last name, email address, company, topics of interest) will be disclosed to CleverReach GmbH & Co. KG (Muehlenstr. 43, 26180 Rastede, Germany) for the purpose of sending and managing our newsletters by using the CleverReach email marketing software.

If you register for one of our webinars, the personal data you provide to us at the registration (first name, last name, email address, position, company) will be disclosed to LogMeIn (LogMeIn Ireland Limited, Bloodstone Building Block C, 70 Sir John Rogerson’s Quay, Dublin 2, Ireland, email: for the purpose of operating and managing our webinars.

Our staff are bound to observe confidentiality.



Our website contains links to other websites which are not covered by this data protection declaration. When offering links to other sites, we try to ascertain that they meet our standards. However, we have no control over either the contents or the observance of data protection regulations by the respective providers. Therefore, we do not have any liability for any possible illegal, incorrect or incomplete content provided at those websites or for any damages resulting from the use of those websites. When visiting another website, please find out what regulations apply there.

The Website uses the social plug-in of LinkedIn Corporation (2029 Stierlin Court, Mountain View, California 94043, USA). Initially, the plug-in is deactivated. If you click on the respective button, you will be asked to sign-in to the social media provider in a new window. In such case, a cookie is placed on your computer. If you do not click on this button or you are not signed in with the social media provider, no cookie will be placed on your computer. If you are a user of the social media network and signed in, and you click on the button, this information will be assigned to your profile at the social media provider. If you interact with the plug-in, such information will be sent from your browser directly to the social media network and stored there. You can find further information on the purpose and extent of collection and processing of your data by the plug-in provider as well as your respective rights and choices in the privacy statement of the provider: LinkedIn joined the EU-US Privacy Shield framework (

We integrated YouTube videos in our online offer. Such videos are stored at and can be played directly from our website. If you do not play the videos, no data of yours will be transmitted to YouTube. Only if you play a video, data will be transmitted. We have no influence on such data transmission. The transmission takes place regardless of whether you have a user account where you signed in or you do not have a user account. If you are signed in with Google, your data will be assigned to your account. If you wish that your data is not assigned to your profile, you need to sign out before clicking the respective button. You can find further information on the purpose and extent of collection and processing of your data by YouTube in the privacy statement: Google processes your data also in the US, and joined the EU-US Privacy Shield (



We put technical and organisational safety measures in place to protect the data we administer against accidental or intentional manipulation, loss, destruction or access by unauthorised persons. Our safety measures are continually optimised in an ongoing process.

We store your personal information as long as required for the individual purpose for which they have been collected, or as necessary to comply with our legal obligations.


Right to information

Upon request, we will inform you in writing as to whether and, if so, what personal data we have stored about you, in accordance with existing law. You may view your personal data at any time free of charge and request their correction and/or deletion and/or blocking. For this purpose and/or for more information, please contact us at

You have the right to receive the personal data we retain about you in a structured, commonly used and machine-readable format. Upon your request, we will transfer your personal data to another data controller. In order to exercise any of the rights mentioned in this section or should you have any questions regarding the processing of your personal data, please contact us at the email address indicated above. You may also contact our data protection officer at, who will be happy to provide any information you may require or deal with any suggestions or complaints you may have.

You also have the right to lodge a complaint with the competent data protection authority.



We use cookies to help us optimise our website for you. Cookies are small files which are stored temporarily on your computer. Cookies contain information used to improve website navigation and user-friendliness. Of course you can also use our website without cookies. To prevent cookies from being stored, you should set your browser accordingly. Under certain circumstances this might, however, limit the functionality of our site.


Google Analytics

This website uses Google Analytics, a web analytics service provided by Google, Inc. (1600 Amphitheatre Parkway Mountain View, CA 94043, USA, “Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States, a country that does not offer an equivalent level of protection of privacy to that applicable in the European Union. In case of activation of the IP anonymization, only abbreviated IP addresses will be further processed, so that a direct connection to the individual user is eliminated. Google will truncate/anonymize the last octet of the IP address within Member States of the European Union or in other states parties to the Agreement on the European Economic Area. Only in exceptional cases, the full IP address is sent to and shortened by Google servers in the USA.

On behalf of the website provider Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage to the website provider. Our legitimate interest in data processing also lies in these purposes. The legal basis for the use of Google Analytics is Art. 6 para. 1 (f) GDPR. Google will not associate your IP address with any other data held by Google. The data sent by us and linked to cookies, user-identifiers (e.g. User-IDs) or advertising-identifiers are automatically deleted after 14 months. Data whose retention period has been reached is automatically deleted once a month. You may refuse the use of cookies by selecting the appropriate settings on your browser. However, please note that if you do this, you may not be able to use the full functionality of this website. Furthermore you can prevent Google’s collection and use of data (cookies and IP address) by downloading and installing the browser plug-in available under

You can refuse the use of Google Analytics by clicking on the following link. An opt-out cookie will be set on the computer, which prevents the future collection of your data when visiting this website.

Further information concerning the terms and conditions of use and data privacy can be found at or at Please note that on this website IP anonymization is activated, i.e. the Google Analytics code is supplemented by “anonymizeIp” to ensure an anonymized collection of IP addresses (so called IP-masking).