When using Alexa, Amazon’s cloud-based voice service, customers expect a high quality and consistent experience on all Alexa built-in devices. To support this experience, Amazon has implemented a mandatory testing process for device manufacturers who wish to bring products with the Alexa Built-in Badge to market. CETECOM also conducts this test – and thus takes over your tasks around the certification of products using Alexa.
We have been accredited by Amazon to conduct product testing to qualify products for the Amazon certification.
Alexa Built-in is an advanced marketing program that incentivizes developers and device manufacturers to offer high quality products built into Alexa to ensure that their customers have intuitive, hassle-free Alexa experiences.
In order to obtain the Alexa Built-in page and therefore an Amazon certification, Amazon has defined security and testing requirements which need to be fulfilled. Certification for Alexa Built-in products consists of four tests:
To the official safety requirements*
* Login required
The Alexa Voice Service (AVS) self-test checklists give the certification process structure and the person performing the certification a permanent overview of the measures that have been carried out and those that are still outstanding.
Once the self-test checklists are completed, they must be submitted to Amazon via the Developer Portal where the product was originally created. After Amazon reviews the results of the self-tests, the manufacturer receives authorization to ship the products, along with shipping instructions, directly from the testing team.
The testing process begins when Amazon receives the products for evaluation:
As an authorized test lab for Amazon Alexa we can work directly with Amazon Alexa developers. Amazon Alexa products are tested in our Amazon-approved laboratory in Essen (Germany) and then submitted for certification. During testing, we will use test automation and a series of checklists provided by Amazon to ensure that the product meets the requirements for acoustics, functionality and user experience (UX). We will also generate the results of the certification tests in the form of Alexa Qualification Tool (AQT) reports and manual checklists that we will submit to Amazon.
If the product meets all test requirements, it can be released to the market.
All firmware updates must be tested by the manufacturer before they are used in products (OTA updates). When major updates are made, devices that were previously certified by Amazon may need to be resubmitted for certification, incremental certification, or self-testing.
For more information about the full Amazon product testing process, see the Amazon Developer Portal.
We are proud to announce that we have been accredited as an Authorized Test Lab for Amazon Alexa. Developers are now able to work directly with us and utilize our laboratory to test and submit their Amazon Alexa product for certification.
During the test, we will use test automation and a series of checklists provided by Amazon to ensure that your product meets acoustics, functional, and user experience (UX) requirements. We will also generate certification test results in the form of Alexa Qualification Tool (AQT) reports and manual checklists, for submission to Amazon.