CETECOM
ENABLING MARKET ACCESS

USABILITY

CETECOM performs usability tests according to the latest ISO standards. CETECOM offers various expert packages to analyze the user friendliness and/or usability of a product.

Basic Usability Test Package

  • Usability Inspection by means of Cognitive Walkthrough: at least 4 product functionalities specified by CETECOM are evaluated.
  • On the basis of best practice rules of ergonomics the product is examined and evaluated by CETECOM experts.
  • Examination of user manuals and accompanying documentation regarding structure, consistency and comprehensibility of contents.
  • The final usability test report provides an accurate overview of the established usability problems - accompanied by detailed and comprehensible recommendations to improve the user friendliness. 

Expert Usability Test Package

A product is examined in view of its fundamental and extended usability characteristics by CETECOM experts. Depending upon the complexity and scope of the specific product properties CETECOM, in arrangement with the customer, provides a catalogue of fundamental and extended product functionalities, which are tested on their usability.

Concurrent Usability Test Package

The product evaluation by experts is combined with „in lab“ product tests under participation of representative final users as test persons. A product is examined for its adequacy by representative final users under guidance of CETECOM experts. Depending upon the complexity and scope of the specific product properties CETECOM, in arrangement with the customer, provides a catalogue of different product functionalities, which are to be examined by experts and by final users in the test laboratory.